What you tell us is private - it’s between you and Kids Help Phone unless your safety or someone else’s is at risk. Kids Help Phone’s 24/7 texting service is free, and it’s for everyone. (Blurred text messages are on screen and back and forth conversation continues) Then you’ll be connected with a real person - a trained volunteer crisis responder. Once you text in, you’ll receive a few automated messages about the service and your privacy. Text anywhere in Canada, any time, about anything.
Textnow support series#
(Cycle of a series of locations classroom, community centre, bush party, kitchen, mall) If you’re Indigenous, you can ask to be connected with a First Nations, Inuk or Metis crisis responder (if one’s available) by texting the words FIRST NATIONS, INUIT or METIS. Text 686868 or contact us through Facebook Messenger to reach a trained volunteer crisis responder. (Young person shares experience with a recent break-up) (Text exchange between a crisis responder and young person) Anywhere in Canada, any time, about anything. (Close up view of the phone screen and a user enters the text CONNECT) (A phone screen enters the frame in the foreground of a living room with subdued colours) (Messages on the screen continue to overlap) It’s understandable if life starts to feel overwhelming. Messages increase in frequency until the screen is filled with message bubbles) (A message pops up on the screen “Hey, can we talk?”) (A messaging app is on the screen and text pops up) (This means that we won’t send you any more messages unless you text again.) You can end the conversation at any time by texting the word STOP. The first few texts you receive will be automated messages from Kids Help Phone giving you more information about the service and our Privacy Policy.Īfter that, you’ll be connected to a volunteer crisis responder who can talk to you about any issue - big or small. To start using the texting service, text CONNECT to 686868. To find out more about what that means, check out our texting service’s privacy policy. Your texting conversation with a crisis responder is confidential. You don’t need a data plan, Internet connection or an app to use it. Our texting service is free and available across Canada 24/7. With Crisis Text Line powered by Kids Help Phone, you can chat with a trained, volunteer crisis responder for support any time, about anything, via text message. And if we’re dealing with an issue we find hard to talk about, like a crisis, it can be tough to say it out loud.
Textnow support how to#
Sometimes, we may want help with something on our mind, but we’re not sure how to get started.